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Help topic · 6 answers

Player & publishing

Player settings, approved origins, script and iframe installs, and launch checks.

Reviewed August 17, 2026

What is an approved origin?

It is the exact protocol, hostname, and port of a website allowed to host the publication. Paths are not included. For example, https://example.com and https://www.example.com are different origins.

Should I use the universal script or iframe?

Use the universal script for normal websites and applications, especially pages with multiple players. Use the iframe fallback when a CMS or builder only accepts iframe code or stronger isolation is preferable.

Why does the player work in production but not preview—or the reverse?

Preview, staging, localhost, and production usually have different origins. Approve every real environment separately and remove temporary origins when they are no longer needed.

Can I put several players on one page?

Yes. Load the universal runtime once and render one marker per placement. The page shares scheduling and other runtime work so offscreen players do not all compete with direct viewer intent.

What does unpublishing do?

Unpublishing removes the public player while keeping the authenticated video record in the workspace. If only one destination should stop working, removing that approved origin is the more precise change.

How do I avoid layout shift around the player?

Give the marker or iframe a width and aspect ratio before the player initializes. The standard snippets use a responsive 16:9 rectangle; replace that ratio when the source presentation requires another shape.

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