Contact / SuperDuper Videos

Contact

Reach the SuperDuper Videos team about account setup, embed use cases, and implementation planning.

Clear / bright / human
1

Product questions

Ask about uploads, playback preparation, player behavior, preview assets, allowed origins, embeds, or viewing insights.

2

Implementation planning

Use this page for launch planning, source upload questions, publication setup, snippet installation, and customer-site rollout details.

3

Account support

Create an account from the signup page, then reach out if setup, billing, collection workspace, or publishing needs help.

01

Email

Send product and support notes to [email protected].

02

Support scope

We can help with account setup, billing-plan questions, upload processing, preview behavior, allowed origins, snippet installation, and embed diagnostics.

03

What to include

Include the page URL, video ID or publication ID if you have one, and a short note about what you expected to happen.

  • Do not send passwords, private API keys, or billing card details.
  • Use the iframe fallback when a builder strips script tags.